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My first booked time got canceled because of sickness, which is understandable, but the communication on their side was lacking. I got a text informing me about the sickness the night before my appointment, asking me if I wanted to reschedule or have another person assigned to me. After my response, which was not to reschedule, I heard nothing from them until over a week after my scheduled time. This was very frustrating, as I had to stay home in case they showed up (they hadn't told me that they had canceled the appointment). It also made me not trust any future booking, as I don't know if they'll just not show up. When I finally had someone show up, he was very nice and professional. He got things done with precision. The only criticism I have of the work is that he lost a screw for the foot of my TV.
