Privacy Policy

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Last Updated: July 2025

Welcome to tendermap.com, operated by SIA BMAP ("we", "us", "our"). Your privacy is important to us, further, Bmap. This policy outlines what personal and non-personal data we collect, how we use it, share it, and protect it—plus how you can control your information.

1. Personal vs. Non Personal Data

Personal Data: Data that directly identifies you—name, email, phone number, company details, payment info.
Non Personal Data: Anonymized or aggregated usage info—browser/device type, IP address (city-level), and interaction logs.

We collect both to improve your experience and deliver our services effectively.

2. Data We Collect & Why

Data Type	Collected Data	Purpose
Account & Registration Data	Name, email, password, business info, legal identifiers	Account creation, identity verification, compliance
Listings & Payments	Listing content, feature selections, payments via Stripe	Enable listings, process payments, manage features
Analytics & Usage	Pages viewed, searches, filters, session info via Google Analytics, Hotjar, Meta Pixel	Optimize platform, improve UX, serve relevant content outside the platform (GDPR—consent required)
Cookies & Tracking	Cookie consent via CookieYes, tags, sessions logs	Maintain session, track preferences, analytics
Map & Location Data	Map markers, addresses via Google Maps / Places API, Geolocation	Enable interactive map-based search and navigation
Security & Hosting Logs	IP address, access logs via Cloudflare, Cloudways	Ensure site uptime, protect against fraud and threats

3. How We Use Your Personal Data

Essential Services: Manage accounts, process payments, enable listings and features, send deadlines.
Communications:
- Service emails: registration, account updates, listings deadlines.
- Marketing emails: updates about Bmap or partner offers (with opt-out option).
Analytics & Personalization: To improve service quality and deliver targeted communications.
Security & Compliance: Protect systems and meet legal obligations.

We do not sell or share your personal data to unrelated third parties. We only share data with trusted service providers (for analytics, payments, security) under strict restrictions.

4. Third Party Integrations

We integrate with:

Stripe Checkout – privacy details at Stripe's policy.
Google Maps, Geolocation & Places APIs – see Google's policy.
Google Analytics & Tag Manager – see Google's policy.
Hotjar – see their policy.
Facebook Pixel – see Meta's policy.
Cloudflare – see Cloudflare's privacy policy.
Cloudways – see their policy.

For more information on how these services process data, please refer to their respective privacy policies.

5. Consent & Cookies

We use CookieYes to manage your cookie consent in compliance with GDPR/CCPA. You can withdraw consent to non-essential cookies at any time via our cookie panel. For cookies policy we use service from CookiesYes, please refer to their privacy policy.

6. Data Retention & Security

Retention: We keep your data only as long as needed—typically 1–7 years based on service or legal requirements.
Security Measures: We use SSL/TLS encryption, secure hosting (Cloudways), DDoS & firewall protection (Cloudflare), and PCI DSS-compliant payment via Stripe.
We keep your active and ended listings as long as needed or as long they are paid – at the moment forever, to be able to analyse and help you if you have questions for your old listings.
We keep your listing drafts at the moment for 6 months, after they will get deleted permanently automatically.
We keep your listing orders and invoices as long as needed at the moment forever, to be able to analyse and help you if you have questions for your old listings.

7. Your Rights

You can:

Access, correct, or delete your personal data
Unsubscribe from marketing communications
Withdraw cookie consent
Object to or restrict data processing

To exercise your rights, email support@tendermap.com.

8. Children

Our platform is for users 18+. We do not knowingly collect data from children under 18. If we learn of such data, we will delete it.

9. Policy Changes

We may update this policy. Major changes will be highlighted on the platform or via email. Continued use of the site implies acceptance of updated terms.

10. Contact Us

For privacy questions or data requests, contact:
SIA BMAP
info@tendermap.com
Reg. nr. 40203602478